Markets work best when they answer to the people they serve. We produce market surveys, product-quality research and consumer-protection studies that strengthen the citizen's hand in the marketplace and the regulator's evidence base for action.
Each focus area is structured around four to six durable sub-themes — research questions that recur and need consistent, longitudinal evidence rather than one-off studies.
District-level pricing data on essentials, monthly market baskets, and price-transmission analysis between wholesale and retail. Open data, monthly cadence.
Independent product-quality work on consumer goods, with results published openly. Started with food adulterants, expanding to other categories.
Tracking consumer-forum throughput across provinces — case volumes, average disposal times, dropout rates and the gap between award and recovery.
Service quality, billing fairness and dispute-resolution effectiveness across electricity DISCOs, gas, water and telecom operators.
Each focus area is supported by one or more DemTech tools — for fieldwork, citizen engagement, monitoring or open-data publication.
Open the DemTech Commons hub to see which tools support Consumer & Market work, or apply for partner access if you're a civic-society organisation.
Commission a study, propose a partnership, contribute data, or support the focus area through a programmatic grant.